Mojo News & Updates

New for 2018!  Keep up-to-date with our newest features, latest integrations, and even get the occasional peek into our future plans...

Even BETTER Conversion Rates Last Week

Even BETTER Conversion Rates Last Week

Two weeks ago showed the incredible conversion rates we’ve been seeing on Mojo:

Last week on Mojo, the Top 3 sites by order volume had conversion rates of: 8.11%, 8.73%, and 18.41%!

And since that post?  The Top 3 sites by order volume had conversion rates of: 7.79%, 18.29%, and…30.18%!

Mind you, these aren’t even the top converting sites on Mojo.  They are the sites with the highest number of orders last week.  What about our top 3 converting sites last week?  Of sites that had at least $10,000 in sales last week, the top 3 conversion rates were: 30.18%, 23.7%, and 18.29%!

Top Sites Last Week: Conversion Rates

Top Sites Last Week: Conversion Rates

Last week on Mojo, the Top 3 sites by order volume had conversion rates of: 8.11%, 8.73%, and 18.41%!

Mind you, these aren’t even the top converting sites on Mojo.  They are the sites with the highest number of orders last week.  We’re pretty proud of those conversion rates!

OK, then, what about our top 3 converting sites?  Of sites that had at least $10,000 in sales last week, the top 3 conversion rates were: 24.14%, 18.41%, and 14.29%!

Beat. That.

New Feature: Critical Alert Emails

New Feature: Critical Alert Emails

What’s worse than when your e-commerce website is down and unable to take orders?  Your website being up and incorrectly taking orders…and you don’t notice for weeks.  That’s what.

Just imagine taking a few dozen orders per day but the product is backordered at the fulfillment company isn’t yet shipping.  Then, a few weeks later when the product starts to ship, you realize you had disabled credit card authorizations while testing and forgot to enable it again.  Of course you only notice when the fulfillment company can’t find the authorizations for 750 orders.  That’s a quick $50,000 mistake because of a single mouse-click.

And trust me, it happens.

Mojo’s Monday morning SnapShot emails were designed to reduce the impact of these types of mistakes.  This email points out the current settings of your site with clear visualizations for your site’s most-critical settings.

But learning of a key setting’s change the next Monday isn’t soon enough.  To fix this, we’re pleased to announce our new Critical Alerts feature!

Critical notification emails are sent the moment key settings are changed in Mojo Admin and will originate from your account manager’s email address.  So if you have any questions you can just reply to the email.  Easy!

Our Critical Alert emails will be sent when:

  1. Credit Card Authorization has been turned OFF
  2. Credit Card Authorization has been turned ON
  3. Your fulfillment exports have been turned OFF
  4. Your fulfillment exports have been turned ON
  5. An order has been DECLINED by your fulfillment company (this will only work for API fulfillment integrations)
  6. An order is AWAITING RECOVERY

You can manage these settings in Mojo Admin / Site Settings / General:

We hope you enjoy the peace of mind our new Critical Alerts offer!

Big January!

Big January!

January is normally a busy month in the direct response industry, with lots of product launches and post-holiday updates.

This year, though – wow.

We had 76 new direct response campaigns that kicked off worldwide in January 2018.  I’ll have to look back to see how this compares to our previous busiest month, but it’s at least 50% higher.  More importantly, these are full-fledged direct response campaigns from 16 different clients, so maybe direct response is going to have a healthy year?  Fingers crossed!

Google’s “Mobile-First” Indexing & Responsive Websites

Back in 2013, Mojo committed to Responsive Web Design for all e-commerce sites running on our platform.  A recent interview Google’s Garry Illyes confirmed this was the right choice.

Starting in early 2018, according to Illyes, Google will default to indexing websites from a mobile viewpoint, not a desktop browser viewpoint.  If you use Responsive Web Design, this change will not impact your organic rankings since the desktop and mobile websites share the same content.

Any change in the way Google indexes or ranks websites is big news, but this is particularly important for e-commerce websites.  Read more here…

Full Authorize.net CIM Support

Full Authorize.net CIM Support

Secure Customer Data Management

Authorize CIM supports customer profiles that include billing, payment and shipping information. Each profile is stored on Authorize.net’s secure servers and assigned an ID that is used in place of all customer information.  CIM works with their Account Updater to automatically update your customers’ card-on-file information. When your customers’ credit card data is current, your multi-pay, continuity, or subscription plans keep running just fine!

If you’re already an Authorize.net customer,  you can sign up for CIM here.  Once you sign up, you can switch your merchant gateway information from Authorize.net to Authorize.net in Mojo Admin / Integrations / Merchant Gateway.  Easy!